Author Articles

Cultural awareness is no longer enough

Leading Across Borders (186 x 300)Evan Kuo is the Country Director for a large Taiwanese tech firm’s new development office in Bangalore, India. The Bangalore site has been running for merely a year but Kuo has already hired more than one hundred engineers, with ambitious expansion plans for the year ahead. The company is relatively small compared with their main competitors and much of its new staff left well-established Western multinationals to joinbecause of the firm’s nimble, “start-up” reputation. But only one year into the new venture and the first question Kuo asks his Bangalore HR head when he walks in the door is, “Alwyn, tell me honestly, do we have a retention risk?” Alwyn looks uncomfortable. Kuo has learned enough from working in India to take this as a yes.